MacroSystem Digital Video HDV-Recorder Bedienungsanleitung PDF herunterladen (Seite 87)

Bogart SE 5 User manual

Chapter 6: Tips & Error Handling

This collection ‘Tips and Error Handling’ will continue to grow.

We are always happy to receive your ideas and suggestions. In

the following pages you will ﬁnd some of the most frequently

occurring problems and tips for handling them. Please become

familiar with the following tips and help on errors. If you can‘t

ﬁnd the solution to your problem here, then contact your deal-

er, or visit our home page. He or she will gladly answer your

questions concerning operation of your machine. The Mac-

roSystem hotline can only help you with technical problems.

More support information can be found at: www.macrosystem.

de (Europe) www.macrosystem.us (North America)

Tips: If you have installed the Power Key Option, you have the

possibility to arrange the scenes within the storyboard. The

key combination SB, Ctrl, c allows you to copy a scene and

position it at another place by clicking the key combination SB,

Ctrl, v. If you wish that the scene won’t be shown at its original

position, copy it with the combination SB, Ctrl, x and place it

at another position. If you wish to trim a scene which is to be

found in the storyboard, call up the trim menu by pressing the

combination SB, t.

SWITCHING ON THE MACHINE

Problem: Every time the machine is turned on the installation

query appears.

Solution: After successful installation you must remove the

CD/DVD from the machine (and store in a safe place). The

system then starts and displays the Main menu of the user

interface.

Problem: When the machine has been switched on, there is

no image on the screen, but the display says that the system

has been started.

Solution: It is possible that your system is being displayed on

a different screen. If you are using a large screen, then after

the system has been started it will show for a short time at the

bottom of the display the video output used for the image. In

order to switch between video modes, you should keep the

right trackball button pressed for 5 seconds. Each display will

then show the current screen mode and how you can switch to

another one.

CONNECTION OPTIONS

Problem: Can I connect other input devices?

Solution: Yes. You can connect most types of USB mice and

trackballs that are available on the market. You can also use

USB keyboards (Power Key Option) or the Twister and Shuttle

TT input devices.

TRACKBALL

Problem: The trackball makes a grinding sound and/or cursor

movement is jumpy or works only in one direction.

Solution: The trackball is probably dirty. Carefully remove the

ball and clean it.

PICTURE AND SOUND

Problem: There is no video picture when I am trying to input

from my VCR or camera. When I bring up the ‘Video settings’

menu I see the menu but the screen is otherwise black.

Solution: Check to be sure that

•Youhaveconnectedandactivatedthevideoinputdevice.

Are all the cables connected properly?

•Youhaveactivatedthecorrectinput.

•Thevideoinputdeviceisactuallysendingasignal,meaning

that it is playing a cassette with recorded material.

Problem: When I start recording, there is no longer a preview

image on the monitor on which it was visible previously.

Solution: In the ‘Settings-Recording, Playback’ menu, there is

an option ‘Display during DV/HDV recording’. This will prob-

ably NOT be selected in your system. As a result, there will not

be a preview during recording under Bogart SE. You should

switch on this option. However, if your recording would be

aborted during the feed, you should deactivate this option

again.

Problem: During titling letters appear correctly on the screen

but after being recorded out or even during transfer ‘jagged-

ness’ and ‘bleeding’ are seen.

Solution: This is a problem to colors being too ‘hot’, meaning

that they are over-saturated. Bogart SE can create colors that

can only be processed by professional video machines and

that lead to distortions when using VHS, SVHS, or even DV

devices. In such a case simply reduce the color saturation and

brightness (section 3.2, Color box). You will retain almost the

same color shade but can record it without distortion.

Problem: There is no picture when I record from the video

input device. The message ‘No video signal’ appears.

Solution: Set the input according to the cabling. Please refer

to the hardware manual for this.

Problem: When recording the video material I hear no sound.

Solution: Set the correct input in menu ‘Audio recording/edit-

ing’ so that the volume level is visible.

Problem: When playing video footage, I hear no analog sound.

Solution: It is possible that the sound volume of your system

has been set too low. Go to the ‘Settings’ and then to the ‘Re-

cording, playing’ menu. The sound volume can be set in this

menu. While it is being adjusted, a test sound will be played.

Use this to set the sound volume to your liking.

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